Frequently Asked Questions

Ezine FAQ
Team Recognition Newsletter FAQ
Email Signature Card FAQ
Forwarding a Flyer FAQ


Frequently Asked Questions for Ezine

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• What is an Ezine?
An Ezine allows you to use fonts, colors, images and all features in an email. Imagine a professional webpage within an email! And you don’t have to do any of the work! Have you spent endless hours trying to create your own HTML Newsletter? Let us do it for you!

• When will my Ezine be sent?
Our goal is to have it to you by the 5th business day of each month for US & CAN. And by the 7th business day of the month for UK & AUS. However, sometimes the weekend/holiday will fall at the beginning of the month and the ezine may be delayed. We send the ezine to compliance each month and once it is approved we pass it on as soon as we can. Thank you for your understanding, our goal is to get it to you as soon as we can.

• How will I get my Ezine?
Your Ezine will be sent to you via email. Once you have received it, you can forward the ezine onto your direct team. All you have to do is hit "forward" and send it to your email list.

• I have a huge email list, do you have a service that will send it out for me?


Click here for instructions to import your ezine using Constant Contact.


Click here for instructions to import your ezine using MailChimp.

• What is your cancellation policy?
We ask that you notify us 3 days before the 1st of the next billing month. There is no cancellation fee or contract. Set up fees will not be refunded once your first issue has been published.


Frequently Asked Questions for Team Recognition Newsletter

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• What does your service do for me?
We put together newsletters using your current information, contests/challenges, motivational material, etc.

We have many current inspiration and motivational articles, so there is no need for you to spend your valuable time searching for items to encourage your unit. Of course, if you have something that you want included, just send it in MS Word, MS Publisher, or pdf format that we can copy directly into your newsletter. If you send in MSWord or MSPub format, we will “make it pretty” and be sure it fits with the style of your newsletter if needed.

• Which Newsletter Service should I choose?
See our newsletter page for more details on what each newsletter contains.

• Can I change the look of my newsletter?
Yes to some degree. Once you enroll we will work together to create a newsletter that fits your style!

• Can I have photos in my newsletter?
YES!!! We encourage you to publish pictures, as this adds personality to your newsletter!! And team members LOVE seeing their face in the news! We recommend team photos, challenge winners and of course Special Events (i.e. Car Presentations)!

• What is the cost?

For VP Newsletter: $40/month (plus $15 one-time setup)

• When should I expect my newsletter each month?

You may choose a draft delivery date depending on when you prefer to send yours out. It is important to get your newsletter to Your Team before the 1st of the month. We include your team reports and a calendar for the next month. For example, a "May Newsletter" would include reports from April 1-April 30, and a June calendar. You would want to get this to your team by June 1st at the latest.

Here are our current deadlines, pick one that fits your schedule): 7th, 10th, 14th, 18th, 21st. This is when we will deliver your Newsletter to you. We ask that you send in your stats 3 days before delivery date. We will turn your Newsletter around in 24 hours on the weekday and 48 hours on the weekends.

Choose your look!

• How do I enroll?

You can enroll online 24 hours a day.

• How do I pay YourTeamNews.com?

We ONLY accept major credit cards and debit cards.

• What is your cancellation policy?

We ask that you notify us 3 days before the 1st of the month. There is no cancellation fee or contract. Set up fees will not be refunded once your first issue has been published.


Frequently Asked Questions for Email Signature Card

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• How do I insert my new signature card into my email?
You will want to check your email help section: "Signature (inserting as a picture)." Below are helpful instructions for Microsoft Outlook 2003/2007:

For MS Outlook 2003:
  • In the main Outlook window, on the Tools menu, click Options, and then click the Mail Format tab.
  • Under Message format, in the Compose in this message format list, click Rich Text.
  • Under Signature, click Signatures, and then click New.
  • In the Signature Box Enter a name for your new signature.
    Under Choose how to create your signature, select Start with a blank signature
  • Click Next.
  • Click Advanced Edit.
  • When the dialog box appears cautioning you that an editor not part of Microsoft Office Outlook will open, click Yes.
  • Word will open, on the Insert menu, point to your signature (a jpg file in My Documents), and then click From File.
  • Close the advanced editor, making sure that you click Yes to save your changes.
  • When you finish editing the new signature, click OK.
For MS Outlook 2007:
  • In a new message, on the Message tab, in the Include group, click Signature, and then click Signatures.
  • On the E-mail Signature tab, click New.
  • Type a name for the signature, and then click OK.
  • In the Edit Signature box, type the text that you want to include in the signature.
  • To format the text, select the text, and then use the style and formatting buttons to select the options that you want.
    • Note: These formatting options can be applied if you use plain text as your message format. The formatting will not be visible in your outgoing messages, however it will be visible to recipients who use HTML or .rtf message formats.
  • To add a picture, place your insertion point where you want the picture to appear in the signature text, click Insert Picture, browse to an image, click to select it, and then click Insert.
  • To add a hyperlink, place your insertion point where you want the link to appear in the signature text, click Insert Hyperlink, browse to a hyperlink, click to select it, and then click OK.
  • Under Choose default signature, in the E-mail Account list, click an e-mail account with which you always want to associate the signature.
  • In the New messages list:
    • If you want a signature to be inserted automatically in each message that is sent from the e-mail account that you choose, select a signature in the list.
    • If you do not want a signature to be inserted automatically in each message that is sent, select none in the list.
    • Note: You can also insert signatures manually in individual messages.
  • If you want to include a signature in message replies and in forwarded messages, in the Replies/forwards list, select a signature. If not, select none.
  • After you finish creating the signature, click OK. Note: To add the signature that you just created to a currently open new message, on the Message tab, in the Include group, click Signatures, and then select the signature.

Frequently Asked Questions for Forwarding a Flyer

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•How do I insert my flyer inside the email, so the recipient will see it when they open it up?
Usually selecting "insert image or picture" will do the trick..